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Factory Image Restore Windows 10 Dell (Official Dell Tech Support)

admin by admin
June 3, 2020
32



In this video, Factory Image Restore Windows 10 Dell, we demonstrate how to use Dell SupportAssist to restore Windows to its factory image. Please refer to the following details:
Pre-requisites for this process:
-Dell OS Recovery tool must be installed on your computer.
-You must have a USB drive with 16 GB free space.

Pre-requisites to perform cloud system image restore using SupportAssist OS Recovery USB key:
-Your computer must be connected to a power outlet.
-Your computer must have an active internet connection.
-You must have created a SupportAssist OS Recovery USB key.

Cloud restore enables you to restore your operating system and drivers. The cloud restore feature is supported only on certain systems. For the list of systems where cloud restore is supported, see the ‘Systems that support Cloud Restore’ section in the Dell SupportAssist OS Recovery Support Matrix at www.dell.com/ServiceabilityTools
Performing cloud restore updates the operating system image to the latest version which is more current than the operating system image installed at the Dell factory.
You can use the Cloud Restore option if your computer is irreparable or SupportAssist OS Recovery is unable to detect the factory image on your computer.
For more details, please refer to our Dell knowledge base article at

If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares
You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out
For additional guidance with your PC’s maintenance and troubleshooting visit

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Comments 32

  1. SONAM KUMARI says:
    11 months ago

    After 1year used my laptop running slow how can I slove this issue

    Reply
  2. NotSoRadical says:
    11 months ago

    Tried this method, stuck at 0% on the reset for three hours and then gave up

    Reply
  3. Ravi Solanki says:
    11 months ago

    Hello,
    Do these steps affect drives other than C drive in my laptop?

    Reply
  4. All Type Technology Information - ATTI says:
    11 months ago

    sir i have dell inspiron 3521 ,,,,,i am not able to download any image. please can u provide me the factory image

    Reply
  5. NIKHLESH TOMAR says:
    11 months ago

    How I install window iso file when window is showing critical process died or error code 0xc000000f

    Help

    Reply
  6. Lee Turnbull says:
    11 months ago

    I dont see the same options on your website, I dont have support topics or additional recources, and when I search I dont find it.

    Reply
  7. Hydroliac Yt says:
    11 months ago

    Elp

    Reply
  8. Ph4nt0m says:
    11 months ago

    How can i do this if i cant boot my pc

    Reply
  9. Elly Green says:
    11 months ago

    How long is it supposed to take to create the key? Mine has been loading for hours

    Reply
  10. Asser osama says:
    11 months ago

    Can you tell me how to install windows 10 or 7 or 8 or 8.1 on another boot device

    Reply
  11. R.a. Wheeler says:
    11 months ago

    This is the best tool ever for freshly installing Windows 10. But if you have an existing Windows 10 computer you can make a recovery thumb drive by simply going to search and typing recovery. Both options will essentially get you to the same spot, but the later will retain all your drivers and installer without connecting to the internet and it's much faster. Still it's one of the better tools out there for setting a drive up from scratch. It will download, and deploy window, drivers and whatever backups you might have. Setting up a system has never been easier no thanks to SupportAsssist.

    Reply
  12. Kyrontos Sharma says:
    11 months ago

    Hi, I don't get to Cortana screen. After reboot the laptop loads up preboot analysis

    Reply
  13. Sri Raj says:
    11 months ago

    i can't able see USB in boot menu even after several restarts..
    please dell team i need immediate support from u
    is there any other option i can clean install windows 10 using usb recovery image

    Reply
  14. Vasanti Prabhu says:
    11 months ago

    windows 10 reset stuck at hi there loop how to start windows

    Reply
  15. Amandeep Singh says:
    11 months ago

    Can i get back My Dell Apps like TrueColor after doing this?

    Reply
  16. A V says:
    11 months ago

    I used this for a clean install of Windows OS. However, after the Cortana settings, it is again starting from creating user account etc i.e. it is stuck in this loop endlessly. Please advise what to do. System hardware check shows no problems. Also, the trackpad is sluggish as soon as the installation goes into the part from where we create user account and password. Till then it runs flawlessly.

    Reply
  17. Lokesh Loksss says:
    11 months ago

    It is not showing usb on bios help me

    Reply
  18. Lokesh Loksss says:
    11 months ago

    Will I get licensed windows

    Reply
  19. budiix blue says:
    11 months ago

    i already put backup in my usb how to restore it?

    Reply
  20. Niraj Sharma says:
    11 months ago

    It says unable to locate all system content to download.what should I do now?

    Reply
  21. n4jg6 says:
    11 months ago

    If this is used on a brand new SSD, does all the partitions get restored too like from factory?

    Reply
  22. Razer Technology says:
    11 months ago

    can it restore dell lap to the dell factory image as it was originally shipped, including the dell factory-installed apps and software . and thank u .

    Reply
  23. Jetkingknight q says:
    11 months ago

    upgraded laptop with SSD and this was super useful thank you

    Reply
  24. Avex64 says:
    11 months ago

    I just bought a brand new computer at Costco and I did not download anything except for google and google classroom to do my homework and every time I fix my pc but the next day I have to fix it again and again please help

    Reply
  25. yosef alkhdour says:
    11 months ago

    i have problem i cant to download windows 10 OEM for my laptop

    Reply
  26. Gopal Krishna says:
    11 months ago

    Will this process remove my personal files

    Reply
  27. Anil Kumar says:
    11 months ago

    Dear Sir… It's not working for my service tag… which is Dell System "8GXDGW1"….😞😞

    Reply
  28. Kevin Howard says:
    11 months ago

    I have a factory image on my HD but there's no way to access it and its just taking up space.

    Reply
  29. Darshak Makani says:
    11 months ago

    Dell os recovery installation problem

    Reply
  30. Umesh Chaudhary says:
    11 months ago

    It is not giving me recovery operating system to my service tag. Please suggest me another way

    Reply
  31. Mansoor Akhtar says:
    11 months ago

    Thanks

    Reply
  32. kamrul islam says:
    11 months ago

    Thanks for sharing this

    Reply

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